About us
About SXH
SXH is dedicated to delivering high-quality audio and lighting solutions that enhance entertainment and creativity. We focus on innovative technology and reliable performance, ensuring our products meet the needs of both casual users and professionals. SXH stands for quality, durability, and exceptional customer service, making us a trusted choice for those who value excellence.
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Customer Service
1. 30-Day Money-Back Guarantee:
Return your undamaged SXH product within 30 days for a full refund, no questions asked.
2. 18-Month Warranty:
We provide a replacement for any quality-related issues within 18 months of purchase. Please use the product as directed.
3. Free User Support:
Need help? Contact our friendly support team for quick solutions.
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Limitations
1. Returns and exchanges apply only to purchases made directly from SXH. For items bought from other retailers, please reach out to them.
2. We cover warranty shipping costs only in the country of purchase. If taken abroad, shipping costs are the buyer's responsibility.
3. Return items must be shipped back within 20 days of receiving approval to avoid voiding the return.
4. Reminder: Have your SXH product handy when contacting us for troubleshooting!
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